Forum Discussion
Customer Service Broken Promises - Not being honoured what was offered
On November 29th/2024 (Yesterday) I was offered a 2 year contract plan (never expiring plan) and I’m sure Telus knows this all since everything is recorded and spent an hour in a half with the custom...
TELUS_Support
Official Support Team
Official Support TeamWe'll send you a private message to discuss further
I have the same issue happened to me also. And have try to contact consumer service for two days, but one callback yet. Can you escalate it to the manager team. Thanks
