Forum Discussion
Customer Service Broken Promises - Not being honoured what was offered
On November 29th/2024 (Yesterday) I was offered a 2 year contract plan (never expiring plan) and I’m sure Telus knows this all since everything is recorded and spent an hour in a half with the custom...
I been waiting to the managment call it’s been almost 4 days now! Still awaiting
TELUS_Support
Official Support Team
Official Support TeamWe escalated this yesterday for you and you should hear back today or tomorrow. Kindly let us know.
Thank you 🙏 I’ll keep you updated thank you 🙏
- TELUS_Support
Our pleasure.
