Forum Discussion
Riki_Ef
5 years agoNeighbour
Contracts up but app won't allow plan change!
My 2 year contract ended last month. In the Telus app, I went to the "Change Plan" option to get me a more affordable plan for the quarantine/lockdown lifestyle. . But the system only shows and allow...
NFtoBC
Community Power User
5 years agoIf I recall, the change plan works as you described, allowing you to make changes within your plan. If you wish to switch to a different plan, you’ll need to speak to a Customer Service Rep.