Forum Discussion
Fatty_Cow
2 years agoFriendly Neighbour
bundle discount - home internet and mobile plan
so i have telus internet and mobile plan into 1 account, i read somewhere before i could get a discount for bundled services, is this something that Telus is still offering?
TELUS_Support
Official Support Team
2 years agoDiscounts are always applied on the original rate, and not on the discounted one.
naavika
2 years agoFriendly Neighbour
One more incident of unethical business. When I purchased plan, telus said Telus and Koodo are linked together. And Yesterday when I asked for phone offer ( koodo had better offer than Telus ) , Telus now acted like two different company, which mean the customer had to call Koodo customer care separately. Then what makes Telus to say Telus and Koodo are together ?.
Anyway, am fed up. I cancelled my mobility account with Telus. More negative than positive since I moved to Telus, customer care absolutely waste , long wait time and still dont get right answer, yesterday my calls were not functioning properly when I was in Mall , billing issue. I moved to another provider who gave me iphone 13 with 25$ plan with activation fee waved due to discount and also bill credit that covers my first bill.