Forum Discussion
Bad Customer Service
I don't understand why a Communication company with the capacity to have people work from home, can't field enough people to staff the call center so that I don't have to wait on my mobile phone for ...
It could have something to do Telus putting the majority of the call centers in other parts of the world to exploit the cheaper labor force and cost of living. I mean especially in a pandemic. One would hope that a National carrier would want to also support the Nation it's in by employing more people in that Nation.
