Forum Discussion
Masoud_Rad
2 years agoNeighbour
Account Collections Issue
I have been sent to collections by Telus for an alleged unpaid balance of $107.01 on my previous internet account (April 2021 – April 2023). However, my payments were set up as pre-authorized, and ev...
Danwa
10 months agoNeighbour
With me I cancelled my services, after contract expired, I was tired of phoning Telus to get favourable rates, actually I did call them now that I think about it, but they didn’t offer competitive rates so I switched providers. When I called to cancel services they offered a competitive rates but was too late. Anyhow some bills kept coming in so I called at least twice to say I quit services don’t know why you think I’m still using services especially when hardware was sent in. At last a rep apologized and said account was null and it was over. Then they started calling my wife we ignored calls, as we don’t know why they would call.
Now a collection agency has called asking for 600 dollars, Not sure what to do, would rather go to court than pay.
- Dimo-X10 months ago
Moderator
That's definitely weird... Specially if you've called and specifically asked for your accounts to be cancelled. I'll send you a PM to check the account for you.