Forum Discussion
Account Collections Issue
I have been sent to collections by Telus for an alleged unpaid balance of $107.01 on my previous internet account (April 2021 – April 2023). However, my payments were set up as pre-authorized, and ev...
TELUS_Support
Official Support Team
Official Support TeamHi Masoud_Rad - that manager that reached out to you should be able to help. Do you still have their contact info? If not we can help if you please send us a private message
Hello Telus team,
I am not sure what’s you process on it. But collection agency and you definitely not communicating.
