Forum Discussion
kaylamackinnon
5 years agoNeighbour
“Something went wrong” error message
Hi all, I’ve been trying to do my phone upgrade online but when I go to “Add to Cart” an error message pops up and nothing is added to my cart. Has anyone else had this problem, and if so, what did y...
- 5 years ago
Have you tried with a different browser or clearing cache and cookies in the current browser? Did you also try via the TELUS app?
If you are still encountering issues, we recommend to contact our customer care: https://www.telus.com/en/on/support/contact-us?linktype=ge-footer
T-Speed
5 years agoAmbassador
Have you tried with a different browser or clearing cache and cookies in the current browser? Did you also try via the TELUS app?
If you are still encountering issues, we recommend to contact our customer care: https://www.telus.com/en/on/support/contact-us?linktype=ge-footer