Forum Discussion

dan_mah's avatar
dan_mah
Neighbour
3 years ago

You need to be on your home Wifi and enter admin password to proceed

Hello, I'm having trouble connecting my Telus boosters onto my home network.  My boosters are connected to the network by hardwire for the setup.  On the mobile app, when I go to "Network", "Add" (bo...
A-B's avatar
A-B
Icon for Community Manager rankCommunity Manager
3 years ago

Hello. Have you tried 'forgetting' your home network, turning off cellular data, and then reconnecting everything to see if that works?

dgock's avatar
dgock
Neighbour
2 years ago
Your suggestion didn’t work. Any other ideas?
  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hmm, your best bet may then be to reach out to our Tech Support team. Have you spoken with them?

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