Forum Discussion
Wifi 6E Confusion
I am keen to upgrade to Wi-Fi 6E. I see that TELUS now includes Wi-Fi 6E in all PureFibre Internet Plans 1.5G or higher. Every TELUS employee I have spoken to is not sure exactly what this mean...
El-Eric
Community Manager
Community ManagerHi there - I've checked internally and we do require a subscription to W-Fi Plus in order to get the Wi-Fi 6E booster if you need a secondary router inside your home but the first one we include is part of the package
I am trying to upgrade my existing Boost 6 wifi to the Boost 6E. I will return the original Boost 6. Why do I need Wifi Plus? Telus is advertising that wifi 6E is included in my 1.5G internet plan.
- El-Eric
Did you previously upgrade to 1.5G when you already had your Wi-Fi 6 equipment?
- Correct. Had Boost 6 with Gigabit internet. Upgraded to 1.5G.
- El-Eric
I understand. Our process for installation is different from existing customers so I do see that a Wi-Fi Plus subscription is required. Your best course of action would be to speak with our customer service team and see if there is anything different available to your account
