Forum Discussion
Why is your call centre closed at 11 AM today?
I closed my pending Home Services account on Nov. 11, and cancelled the installation that was scheduled for Nov. 27. Last night, you texted me to confirm the appointment, which I'd already cancelled...
TELUS_Support
Official Support Team
Official Support TeamHi there, thanks for reaching out. For everyone’s privacy and security, we’re not able to complete account-specific changes through public posts. Our Home Services team can review your cancellation, ensure the installation appointment is fully removed, and confirm there are no charges. Please send us a private message with your account details so we can look into this.
