Forum Discussion
keb
6 years agoHelpful Neighbour
Why is Telus selling services to international criminals?
Repeated early-morning VISA scam calls from boiler rooms in India. This morning, I pushed the botton and spoke with "Sam". I gave him my usual advice about his pencil and what to do with it. ...
keb
6 years agoHelpful Neighbour
(a) Yes. I'm not with Telus, and do not have that feature at present. (b) I do have call blocking on my cell phone. These particular criminals (VISA fraud fraud) tend to use different numbers for every call. Yesterday's to my land line came from 647 and 519. Today's to my cell phone came from 226.
Nighthawk
Community Power User
6 years agoYou will need to see if your provider offers a similar service to Telus' Call Control. If they don't then you'll have to make a choice. The scammers are calling from overseas using spoofed numbers. And yes the scammers do spoof caller ID so that they display numbers that actually exist but have no connection to them. Call blocking on your phone is useless if they simply change numbers and get through again.
A lot of scammers use VoIP services like TextNow that will give them a Canadian phone number and the ability to receive calls on it as well. Phone numbers are portable / transferrable these days so a number that was associated with one carrier can easily be changed to another. Telus very well may not even own the phone number any longer, if they ever did. YellowPages isn't an accurate resource in determining the ownership of a phone number. datacorelookup is also not accurate in the majority of phone numbers I tried looking up. They had the provider wrong in so many cases and in almost all cases they had the usage type wrong as well. I know a number of people using Shaw, Rogers or Bell for phone service and the websites all list those numbers as Telus. Neither website even indicates where they are getting the provider information from or how recently they got it.
- Nighthawk6 years ago
Community Power User
Additionally, my cell number was originally with Rogers but it was changed to Telus a decade ago and both of those sites still show it as a Rogers phone number.
- keb6 years agoHelpful Neighbour
Nighthawk, re switch from Rogers to Telus and info on line: I'm sure you noted that this was exactly what I said earlier in the thread about Telus numbers showing on line as Rogers numbers.
For the rest, I think I did ask that I not be lectured orinstsructed in things I already know. Can we be done now?
I should have known that the urge to defend giant corporations against those who dare to question their business practices is something that some people are unable to resist.
- Nighthawk6 years ago
Community Power User
Be done? Sure. Let's simplify this then. You cannot verify who owns the phone numbers. (Ontario? Likely Bell or Rogers if not one of many VoIP providers.) You do not have Telus as a service provider. Contact your service provider in order to deal with incoming scam calls. The CRTC has requried that Canadian providers have some countermeasures to deal with these type of calls. Call control was Telus' answer and it's very effective.