Forum Discussion
Why are so many recordings failing to play
TelusTV-21T Optik TV. In the last 3 days I've had three (3) recordings that completed but would not play. All three showed in the recording list as completed. However, when selecting two of the...
Well,, now all recordings and scheduled are deleted..
The new release has been pushed out - I noticed the application version has been updated.
For me, the bad recordings have been pruned out and my recordings are fine, as are my scheduled recordings.
Is there a chance you caught it immediately after the update and the recording settings were being reloaded?
- They were all gone on Sunday evening and I waited a few more days to see if anything changed, nope. Started rebuilding (3rd or 4th time I've had to do this ) the scheduled recordings list.
I'm showing 1.23.10.400_release- Maybe it’s a rolling release.I have two set top boxes, one set top box like yours at 1.23.10_400 while the other set top box shows 1.23.11_400The old version still shows the bad recordings while the new release has removed the bad recordings.There are some other changes (I.e. New/Live flags appear in the guide); I’ll play around with it today. I don’t think it’s a beta as I haven’t received any communication from Telus.Lucky for us, no scheduled or existing recordings have been affected.Get Outlook for iOS
Optik-KateTELUS Team Member
Hi Grimmt I'm working on a list of new features/fix to post soon. We started the rollout yesterday, and yes, it's a phased rollout looking to be completed in the coming week!
RobG3987 1.23.11_400 is the new version. I think the recordings that got wiped may just be the previous version's bug, unfortunately. It's not wiped because of the new release.
