Forum Discussion
Whatsapp calling and tvip box not working
I have a telus home internet, my internet is working very well but only whatsapp calling feature and tvip box is not working I have checked for the restrictions already but all seems fibe there Plea...
TELUS_Support
Official Support Team
Official Support TeamThat's definitely an interesting one. Perhaps you could check in with the app developer itself.
thats exacly what the tecnician over the phone said, at the end it was a problem with the splitter, no reason ro reach the developer, Whatsapp is an app that is tested accross the world and there is no reason for it to not work just particularly on my house.
I know a few people with the same problem, and they had to change the ISP and even pay early contract termination just because Telus won't try to solve this and won't trust its customers over the phone.
The tecnician in the phone insisted that it was the app and that it was a "me" problem, reboted, reinstaled and even got a new phone and it didn't work. good thing I was not scared by the horror stories about the "$175 tencian visit" from the call center.
