Forum Discussion
Shelley99
2 years agoCoach
What is happening to our internet connection?
At 6 pm every single night - our internet on our iPad keeps cutting out, all night. At first I thought it was the iPad, but we have 5 iPads and it happens on every one of them. Regardless, I have re...
xray
2 years agoHero
Does the issue occur exactly at 6 pm every night or are you just generalizing the symptoms?
I assume if it's happening every night that means at some point it reconnects. What time does that happen?
Shelley99
2 years agoCoach
Sorry, I didn’t answer your first question. Sometimes it goes out at 4:30, other times it’s 6 or so. There doesn’t seem to be an EXACT time it goes out, just generally anytime between around 4:00 and 7:00.
Shelley
Shelley
- xray2 years agoHero
That's useful info. It sounds like it might be a channel congestion issue. Are you in a house or an apartment/condo?
You mention you don't have other devices other than the iPads. No mobile phones?
At what time do your devices reconnect?
- Shelley992 years agoCoachHi there,We’re in a house, in a small city of 6,500 people.Yes we do have mobile phones, we don’t use them much in the evening - but best I can recall, they don’t lose their cell connection. It also happens on the desktop iMac PC’s.As I mentioned, I actually don’t know when they reconnect as I get so frustrated that I lay my iPad down for the night (rather than throw it in the river behind our house lol). It is though, working again next morning. I can run a test tonight and check every hour.In my trying to figure it out, I read that there can be some “weak connectivity” issues with iPads but…..they work all day until evening without issues.So…Smart TV okay. Cellphones okay. Best I can figure.Please forgive my ignorance. I am a 72 year old woman who grew up with PC’s in the 80’s and pretty reliable software, and is now so exhausted with all of the glitches and unreliability and constant changing (for silly upgrades like emojis, other languages, etc) of our current software programs. I spend way too much of my life fixing all these issues; it’s exhausting.Thank you SO MUCH for your help, I do REALLY appreciate it.Shelley Soden