Forum Discussion
cl11
6 years agoNeighbour
Was I sold a plan that isn't available in my area?
Just over a year ago my two year plan had lapsed and a Telus agent sold me on a 150mbps plan - upgrading from the 75mbps plan I had been on prior. Since that day, I have not once seen speeds in exces...
- 6 years ago
buckycat Not true internet 150 Copper service is/was available in certain areas. I currently have internet 150 on a bonded service. That plan has since been removed but it certainly was available.
cl11
6 years agoNeighbour
I'm aware I'm not on Fibre. I was looking into the availability of Fibre which led me to notice that the plan I am paying for (Internet 150) is seemingly not offered to new customers within my area.
buckycat
6 years agoLeader
Internet 150 is only available on fibre so you should be on the phone with them and getting a refund for the months you were charged for a product not available where you live.
- WestCoasterBC6 years agoCPU Alum
buckycat Not true internet 150 Copper service is/was available in certain areas. I currently have internet 150 on a bonded service. That plan has since been removed but it certainly was available.
- buckycat6 years agoLeaderWhat’s the upload speed for 150 on copper?
- polecat6 years agoAll-Star
buckycat I will give you all the copper (15 dl------ 5up) ( 25dl------10up ) (50dn----15up) (75dn- 20up) (100dn- 25up ) (150dn- 30up.) IF THESE WERE ON FIBER DOWN AND UP WILL BE THE SAME (150 DN-150UP). You can have these on fiber. I have 25/25 with 29 down and 29 up all the time. Note 150 on copper uses a bonded copper line. The line into your house has 4 copper wires in it. They parallel the wires to get the speed up to 150. How do find $ cost of these other speeds i don't know. Polecat
- polecat6 years agoAll-Star
WestCoasterBC When i moved to fiber i kept 15/15 with 150 gb but found was going over gb each month so upping to 25/25 300gb was the best cost for us. This is plenty for what we us the service for. Polecat