Forum Discussion

mapp6868's avatar
mapp6868
Helpful Neighbour
18 hours ago

Voicemail

HI,

Just recently upgraded to Purefibre all seems to be well,but my landline phone seems to have lost voicemail? do i have to set that up again? i really have not idea how to do that.any help would be appreciated in this matter,Thanks mapp6868

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hey mapp6868 - Try these steps!

     

    Pick up your landline handset and wait for the dial tone.  Dial *98.
    Enter your initial password.
    If this is treating you as a new user, follow the automated tutorial prompts to create a new password and record your name/greeting.
    If it asks for a password and your old one doesn't work, enter your 10-digit home phone number as the temporary password.  
    Follow the voice prompts to set up your personal pin and record a main greeting.