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stonekat's avatar
stonekat
Neighbour
2 years ago

Utility Box and Exposed Cable

Who would I speak to about an exposed cable running from an existing telus utility box above ground? 

1 Reply

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager

    Your best bet would be to visit www.telus.com/status and click on the green 'Report an outage' button in the top right corner. Then click on the right button that again says 'Report an outage' with a tower on it.

     

    Then fill out the form and select 'Exposed wires or hazard' and fill out some info and attach pictures (if you have any). Submit the form; it goes straight to our team to investigate.