unjustified charge, I have no services with Tellus

Most of the members on the forum here are Telus customers and not Telus employees. For any billing related issues you would need to contact Telus directly. Depending on which service you are referring to there may be different phone numbers. You can find the various numbers here: https://www.telus.com/en/bc/support/contact-us . Chat is an option also, but for something like this phone may be the better choice.