Forum Discussion
Unable to Manage Internet Plan
When I go to my telus page and click manage internet plan, it says Sorry, something went wrong. We’re unable to process your request at this time. Why does this happen?
I think my deal's through a promotional offer. At any rate, how can I possibly change my plan?
TELUS_SupportOfficial Support Team
Gotcha. That's possibly the culprit; the system won't have permissions to override or change those specialized rates. We'll send you a private message to discuss further.
