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Unable to login to new TELUS TV+ app on iOS and iPadOS
I've downloaded the new TELUS TV+ app but have been unable to successfully login. When I try to, I receive the following message: "Login failed. The app can't connect to the server. Check your Intern...
Which version of iOS / iPadOS are you using? Which iPhone model is it?
Have you tried:
- going into Settings (main settings on iOS/iPadOS)
- Scroll down and tap on TV Provider.
- Does it give you the option to Sign Out? If yes, sign out and then go back to log in to TV+ again.
I have an iPhone 13 and I am able to log in to the TV+ app without experiencing the same issue.
I have an iPhone 12. Couldn’t log in. I tried the suggested Setting/TV Provider trick and now that won’t accept my credentials either. I finally called Telus and they said there is a known issue with the Optik Plus app and iOS systems.
Guess it’s being worked on.
Guess it’s being worked on.
should be ok now it seems they fixed the problem March 8th
