Forum Discussion
LindaT
3 years agoNeighbour
Unable to login to new TELUS TV+ app on iOS and iPadOS
I've downloaded the new TELUS TV+ app but have been unable to successfully login. When I try to, I receive the following message: "Login failed. The app can't connect to the server. Check your Intern...
- 3 years ago
Which version of iOS / iPadOS are you using? Which iPhone model is it?
Have you tried:
- going into Settings (main settings on iOS/iPadOS)
- Scroll down and tap on TV Provider.
- Does it give you the option to Sign Out? If yes, sign out and then go back to log in to TV+ again.
I have an iPhone 13 and I am able to log in to the TV+ app without experiencing the same issue.
KenV00
3 years agoNeighbour
I actually just got it working by going into tv provider in my iphone settings like mentioned above. But instead of signing out in, i just unselected telus tv+ with the slider. Then opened the app and signed in and voila.