Forum Discussion
Unable to cancel internet service, keep receiving payment notice
Hi, I cancelled my internet service last Nov,2024 via phone. However I keep receiving billings till now, also my internet usage is 0%, I no longer lived there and no need internet access. How can...
may I know why I was told will be credit to $0, but now still there is $94, which contradicts to what I was told.
TELUS_SupportOfficial Support Team
Thanks for working with us on this. We've confirmed all the details and we're glad the matter is now resolved.
