Forum Discussion

Cugel's avatar
Cugel
Neighbour
4 years ago
Solved

tv+ no evident way to record a show

With the new tv+ web browser page I don't see any way, no button etc., to record shows from the guide. Thankfully the phone app still works. There is some rudimentary help available off the Settings ...
  • KHR's avatar
    KHR
    4 years ago

    Hi Cugel 

     

    Recordings management functionality has been restored to telustvplus.com. You may need to refresh your browser and/or clear your cache for the change to take effect. Thanks for your patience!

pogoj's avatar
pogoj
Friendly Neighbour
3 years ago
Tv+ not able to record prograns or view recorded programs.
Optik-Kate's avatar
Optik-Kate
Icon for TELUS Team Member rankTELUS Team Member
3 years ago

Hi Pogi, if you are still experiencing recording issues with TV+ browser, it is likely your account setting need to be reviewed and adjusted on the backend. You can reach out to TELUS Twitter Support and DM your account info to have them resync your account, or you can use the chat box on the bottom right page and ask for an agent to have your account escalated to the backend team for review. 

Related Content