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TV+ box won't start up
All the sudden our TV box won't fully start up. If I unplug and replug it the Telus logo flashes on screen, followed by the android tv loading screen then video just cuts out. The TV says no signal t...
This happened to me as well. All 3 of my boxes around the 1 year mark. I found out it was the power cord that failed for some reason. When I used the power cord from a working box on the box that was doing what you describe, it worked right away. Telus can't replace just the power cord though, so all 3 times they had to ship me new boxes.
I reported the power supply problem about a month ago after receiving my third box. I plugged in #3 using #2 power cord and it would not fire up. So I replaced power cable with #3 cable and #3 box fired right up. On a hunch I swapped out #3 with #2 box using #3 power supply and voila, #2 also worked.
To date Telus support is still investigating. Now there are four of us that have found the solution, which IMO is also the reason many other problems are occurring because power supply is not consistant.
