Forum Discussion
Warrenwegs
1 year agoNeighbour
TV+ box won't start up
All the sudden our TV box won't fully start up. If I unplug and replug it the Telus logo flashes on screen, followed by the android tv loading screen then video just cuts out. The TV says no signal t...
Rocky3
1 year agoGuardian
I reported the power supply problem about a month ago after receiving my third box. I plugged in #3 using #2 power cord and it would not fire up. So I replaced power cable with #3 cable and #3 box fired right up. On a hunch I swapped out #3 with #2 box using #3 power supply and voila, #2 also worked.
To date Telus support is still investigating. Now there are four of us that have found the solution, which IMO is also the reason many other problems are occurring because power supply is not consistant.