Forum Discussion
tv apps stalling
I'm new to Telus and am extremely unhappy with constant interruptions while watching TV. I have called Telus tech support multiple times, spend literally hours on hold, and am still having issues. I live in White Rock BC...anyone else having similar issues?
4 Replies
Update on my issue - turns out it is more of an issue with my Samsung TV and 5G! I picked up a Roku Express 4K - and streaming on it is just fine. In case anyone is interested, I have a 65" 2019 Q60R 4K Smart QLED TV. I tried wifi and direct connect with a lan cable.
I was having similar issues - TV screen would freeze in the middle of a show and would have to unplug the box to reset. Nothing for a couple of weeks now. I'm in Calgary.
Are you on fiber or 5G?
This is what happens to me a lot, is that what you mean by interruptions:
https://www.youtube.com/watch?v=_2A0u4kbgwY- FuzzyLogic
Community Power User
Can you elaborate on what you mean by constant interruptions?
