Forum Discussion
glenngkelly
2 years agoNeighbour
Trouble Getting Fibre In Attached Townhome
My partner and I just purchased a home in the Silverado area of Calgary. It is a townhome but not in the traditional sense, having individual backyards and detached garages behind each unit. The only...
TELUS_Support
Official Support Team
2 years agoHave you filled out this form to put in a request: https://www.telus.com/en/internet/fibre/connect-to-the-purefibre-network?linktype=subnav
Alternatively, here's an inbox you can try as well: [email protected]
I should note the contact info should reflect that of the strata/council president as this involves coordination with decision makers (if your address qualifies, construction is to the entire complex and not just individual units in stratified housing.
We carefully review all requests through a detailed feasibility assessment. While we'd love to have everyone connected, please understand that not every request can be implemented due to various factors we must consider.