Forum Discussion
Solved
Telus TV PVR keeps deleting all recordings and scheduled
We recently switched from Shaw (July) our PVR has totally erased (including all scheduled) 8 times since July. Anyone else have this issue ?
There is currently a temporary service disruption that was caused by one of our vendors. Some personalised services like recordings are temporarily unavailable. Your recordings should not have been deleted - they will be available when full service is restored. I'll reply here when that happens.
There is clearly not a solution to this problem. I went onto my Telus TV+ tonight and my recording button and all my recordings are gone again. The same problem on the tv. How is this even possible? I’d really like out of my contract for tv at this point.
- A-B
Community Manager
I would recommend reaching out to our team at 1-888-811-2323 so they can discuss everything with you, as well as get you through to our Tech Support team to see why this occurred again.
