Forum Discussion
Solved
Telus TV PVR keeps deleting all recordings and scheduled
We recently switched from Shaw (July) our PVR has totally erased (including all scheduled) 8 times since July. Anyone else have this issue ?
There is currently a temporary service disruption that was caused by one of our vendors. Some personalised services like recordings are temporarily unavailable. Your recordings should not have been deleted - they will be available when full service is restored. I'll reply here when that happens.
And while I agree no one is ever perfect, I can’t imagine not having a system in place that pushes notifications to employees quickly for a company of your size. This situation was very easily avoidable. We also work from home so the disruption between phone calls/messages to Telus, intermittent wi-fi during repairs, etc has been a huge headache. Thank you for working towards a solution.
