Telus tv, Final notice Condo not approved changing of the Copper wire

The Telus TV guide opens everyday on my Subscribed channels & has for a couple of Months.
All the Telus subscribers in our Condo have received Final Notice saying our Condo Board has not approved the upcoming changes to the copper wiring. This is incorrect our board contacted Telus with the information we need to know about what it will take to do the changes. changes are made is by a 3rd party, regardless of that one of the parties Telus is using should inform the Board of the information they need I’m pretty sure what ever they will be doing will be fine. As I’m sure they have done Condos in Calgary already