Forum Discussion
Optik-Kate
TELUS Team Member
2 years agoTELUS TV Feature Updates - Ongoing
Dear Neighbours,
We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
TELUS_Support
Official Support Team
6 months agoCan't record 1 specific sports team - only all MLB, all NHL or all NFL games on a channel, including repeats.
- This is a feature that our Optik team intends to offer in the very near future.
Can't record a specific sports team on all channels - you can only setup a recording on 1 channel at a time, so you have to setup a recording for each channel that might have the game - for NFL this could be 10 different channels.
- Same as above. It's coming as soon as possible.
Missing options for recording series - you can't tell it to only record new episodes. By default it records duplicates and reruns.
- This is already available. When you edit a series in your Scheduled recordings section, you just need to select 'First Run Only'.
Missing the ability to pad a recording\series recording by a set time to avoid missing to go into overtime like sports, etc.
- All recordings are automatically pre- and post- padded by two minutes. All live sports events are post-padded automatically by an hour (tennis for 90 minutes). Certain other popular special events are auto-extended by the system.
Can't stop playback on a recording. You can only move away from that recording by going to a channel on the guide, for example.
- You can stop playback by clicking the 'OK' button on your remote. This will pause playback, and your location will be automatically saved so you can resume from the same spot later.
Time slot meta-data is often missing or incorrect, causing your recording to not work, or for it to record something other than what you wanted.
- This is a broadcaster update issue which can occur, albeit rarely, in live television.
flash54
3 hours agoHelpful Neighbour
Today I learned that "in the very near future." and "It's coming as soon as possible." means more than 6 months later. I guess that's not too long when you've already waited for years ... literally.