Telus Suspended Services After Entering Into a Payment Agreement

Hi there, we're truly sorry to hear about your experience and the frustration this has caused. If your payment was made this morning and your services were suspended today, it’s possible the restoration is still pending system processing. Services typically restore automatically within a few hours once the payment is posted, but delays can sometimes occur. To ensure we get this resolved for you, please send us a private message with your account details. We’ll verify the payment, confirm the current status, and do what we can to help restore your service.