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Telus Remote Replacement for TV Digital Box
I have tried numerous times to get 2 New Remotes as our Dog has chewed them up. I managed once to finally get them, but I need more and have called twice now , and they say they will send them but it...
I was in a conversation with a Telus Support Member, but now for some reason I can't reply to him or create a new message. This is still not resolved. Appears there is a Back Door issue with wanting to send a Technician with the replacement remotes.
TELUS_Support
Official Support Team
Official Support TeamJayk Sorry to hear about the trouble with getting some new remotes. Which set to box are you currently using?
Hi it is the Telustv-21T. The remote is pictured in the first post. They were getting me 2 replacements and I would pay for the 3rd.
I know they have successfully sent to me before, but only after trying 5 different times with Phoning in. The order # was 1214481076 and the fellow told me he had to bypass the back end.
I gave the telus support all my info and he sent me a message to authenticate my account. But for some reason I can't reply to the message now
The messaging on the forum has been fixed and I was able to reply to the Support team.
