Forum Discussion
loridrys1
2 years agoNeighbour
Telus not connecting to wifi on TV box
My family moved a month ago and we received a new tv box and wifi hub. Everything connects fine- phones, laptops etc. However, the wifi does not seem to be connecting to our TV. I can watch channe...
loridrys1
2 years agoNeighbour
It says something to effect of, 'You need to be signed up to these services, Please call 3....Mytv in BC...'
And yes, I have talked to telus mobility that I get the streaming services to. I have talked to them 3 times. Then they refer me to tech support. And then tech support refers me back to telus mobility. Then I had a call back, but no one called back. So I gave up and got a roku. Everything works great with roku- but it doesn't have a telus tv plus app.
TELUS_Support
Official Support Team
2 years agoFeel free to send us a private message and we can discuss our options further.