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29065017332073's avatar
29065017332073
Just Moved In
1 hour ago

How can I cancel an account for someone who has died?

I am trying to cancel my mother’s account. She passed away last week so does not need her phone!

1 Reply

  • FuzzyLogic's avatar
    FuzzyLogic
    Icon for Community Power User rankCommunity Power User

    You will need her billing information, a death certificate and proof of executorship.

    Contact customer support once you have that information to start the process.

    Phone number is 1-888-811-2323