Forum Discussion
RN1
3 years agoNeighbour
Telus no longer connects the remote to my TCL ROKU tv after 4 years
A week ago my remote would neither turn off or turn on my television set. This is after four successful years of having the two combined. Phone tech-support, nor a live tech-support person was able t...
Jthood
3 years agoFriendly Neighbour
I had this happen to me too. I think it may be related to TCL update to 12.5 done on oct 31/23. I unplugged tv from wall and pressed power on tv for a few seconds. Reset the remote to reset code 9999. then Rest remote to code 0021 and now everthing is working as before. Powers on off tv with telus slimline 2 remote , volume, mute etc work, optik tv buttons work.
- Strathsmith3 years agoNeighbourThanks for this. Clearing my remote with the 9999 and then the 0021 got it all working again.
- RN13 years agoNeighbour
tried your method , unfortunately, no success. Thanks..what didn’t make sense was pushing power button on an unplugged tv…or did l misinterpret?
- Jthood3 years agoFriendly Neighbour
The power button on mine is on the bottom under the standby light about a inch behind it ( located this with the help of TCL support) I imagine it is like unplugging a desktop and draining the power to reset it. Mine is still working fine. ( of course when you rest the code with the slimline after you poer off the tv with the remote you have to press the okay button ( if try to turn on ibefore pushing the okay button it wont work) to retain the setting, after that it turns on and off as normal.
- Strathsmith3 years agoNeighbourWorked on a 55R615 and on a 65S535
- RN13 years agoNeighbour
Will try today. Have done all that except for unplugging tv and pressing power button. Is your tv 65 inch one?
- Jthood3 years agoFriendly Neighbour
Mine is a 50s425-ca 50 inch