Forum Discussion

RN1's avatar
RN1
Neighbour
3 years ago

Telus no longer connects the remote to my TCL ROKU tv after 4 years

A week ago my remote would neither turn off or turn on my television set. This is after four successful years of having the two combined. Phone tech-support, nor a live tech-support person was able t...
RN1's avatar
RN1
Neighbour
3 years ago

Thanks,model is TCL 65R615-CA .  Remote goes with box VIP5602W. Not sure how to attach photo to this.  Hope this helps

dru's avatar
dru
Icon for Community Manager rankCommunity Manager
3 years ago

That works too. Looking into this for ya and I'll report back. Thanks!

  • tlr's avatar
    tlr
    Organizer
    3 years ago

    Hi dru, any success. Still cannot get my remote to control the tv, and have tried everything suggested in this thread.

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