Forum Discussion
Telus gauging on billing cancellations
I am hoping you can help me resolve a nearly $700 billing dispute with Telus . Here is the situation. I have two houses; one is my primary residence and the other I rent as a BnB. I had s...
Yea, one of those complicated contracts that seem to be caught up with Murphy's Law of IT systems. For the future; my advice would have been to follow the 3-strike rule. After 3 calls not resolving the issue - just cancel the 2 contracts and start 2 new ones asking the CSA to cover any cancellation fees. You and any CSA that you can get to at Telus will be never be able to resolve the issues (gremlins) with the billing software: as Bill Gates told everyone - you need to "Restart"
