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Telus email accounts not working on new MacBook Air
Hi; I have a new MacBook Air [Sonoma 14.2.1] on which I am not having much luck accessing emails using Mac Mail. I also have a desktop iMac on which I am accessing my Telus accounts just fine. I hav...
Hi Chris. (and others)
I ran into the same problem. MacOS Sonoma and Apple Mail. Here is what worked for me, and should for you.
Definitely use the documented TELUS procedures to tell Google I want to use "less secure access" to the email.
Then
Open the Apple Mail app, select Add Account and then DO NOT choose Google on the next prompt.
Instead, select "Other Mail Account".
Fill in the Email Address as your TELUS email address, Password as your TELUS email password.
Click on Sign In.
After a long wait, the access will fail, but you then have the option to change the email server.
Change to smtp dot telus dot net to smtp dot gmail dot com
AND
Change imap dot telus dot net to imap dot gmail dot com
Give that a try.
Your new inbox will be named TELUS, but you then have the option to rename it to whatever makes sense to you.
Give that a whirl and report back here so others can benefit.
Cheers.
I'm not sure that is the issue since I can access the Telus accounts on both my iMac and my iPhone. Furthermore I get alert messages on these accounts on my iMac and iPhone that a new sign-in was noticed on a Mac device.
FuzzyLogic
Community Power User
Community Power UserI had no issues setting up Telus email on my new iPhone or my old Windows desktop. I had to set up an App password in Gmail when I setup Outlook on my new Windows desktop in order to get it to work.
