Forum Discussion
Telus box Netflix, Amazon Prime 5.1 sound
It seems that I have 5.1 sound for many live tv shows, as well as Apple TV and Disney+, however it seems that when it comes to Netflix and Prime TV, all I get is 2ch stereo. I don’t see anywhere wher...
TELUS_Support
Official Support Team
Official Support TeamWe've checked with our team on this, and will advise when we hear back!
Hello, just wondering if you heard back from your team on this issue or not. I still have not heard anything in reply.
- TELUS_Support
We checked with our team and they advised the best place would be under Settings ---> Device Settings ---> Device Preferences ---> Display & Sound ---> Advanced Sound Settings ---> Automatic or Manual. Also, it'd depend on the content being watched of course. If watching content that only supports stereo, then that's the output you'll get. Hope that helps!
- TELUS_Support
Hello BCTV, we'll do a quick search about it and keep you posted, thanks for your patience!
