Forum Discussion
Telus Boost Network Connection Dropping on iPhone XR and MacBook Pro
Apologies if this is dealt with elsewhere, but my issue is a bit specific as outlined in the subject. My setup: T3200M Modem with a WCB3000 Extender connected via coax. The WCB3000 is used to g...
Any luck??
So, I called Telus numerous time over the last month to try to resolve the issues. They sent a technician over twice. Each time they were able to configure the network in a different way and solve the problem temporarily, but this wasn't any better than what I could achieve on my on by resetting the boosts each time they went wonky. The thing is, I don't want to have to reset my network every few days. Before I got the boosts the network worked fine. Boost was supposed to make it great, but it did the opposite. So, the boosts are back in the box and headed for Telus. I'll wait for the next gen before trying again.
I glad someone else is have the same problems as me. I have a Macbook Pro that will not stay connected to the Boost, but it is just not the Macbook Pro. I have numerous devices that will not stay connected. 2.4 and 5 G devices and it is starting to become a PIA to go around the house and have to re-set up all of the devices. At the time of this typing, I have over 40 devices connected to my system. Wemos, Alexa, Nest and numerous other "smart" devices plus the usual tablets, phones, TVs, Optik boxes, laptops and computers. All of these devices fail to stay connected. Some are outside and at this time of the year, going out side to re-set up the device is a bit chilly.
I installed Wifi Analyzer on my phone and one can watch the Wifi signal for both the Boost and the Router drop regularly. Numerous times in a 5 minute span.
Telus techs have replaced the Router twice in the past 9 months, last one 6 to 8 weeks ago. I've only had the Boost for about 6 months and can't say it has been worth the purchase. I'm actually on the 3rd to 4th Router since I purchased the Fibre Optic system.
What I would like to know, is if the Modem is no working properly, does this affect the rest of the network? The very first time the Technician replaced the Router, he advised that if it still had problems, then the Modem should be replaced. Yet, every Technician that comes to the house replaces the Router and of course all works great after they leave. They tell me there is nothing wrong with the Modem.
