Forum Discussion
TELUS / Gmail DISASTER Ongoing
So randomly on the evening of Friday, September 05, 2025 at around 21:00 (9:00 PM), my telus.net e-mail with TELUS / Gmail stopped working. There were NO upgrades, NO software updates, NOTHING - it ...
Today (September 09), I had an almost two-hour technical session with a TELUS technical representative that was understanding but the issue was not resolved.
I then had an over one hour discussion with a Microsoft agent about the issue and still no final results. Right now e-mail does kind of work on Outlook (PC) and Apple Mail (iPhone and iPad) but get this - it takes over two hours to synchronize a day of e-mails.
Based on the number of steps attempted and disconnections of e-mail from Outlook, recreating profiles and the like, I'm now 100% certain something has happened with my TELUS / Gmail account. Why? How do I know this?
Here's why - NO third party programs (Apple Mail on an iPad, Apple Mail on an iPhone and Outlook on three different windows machines) work. This means it's a settings problem or some type of an ACCOUNT problem. When this started on Friday night (September 05), I had made no changes to any such settings...
