Forum Discussion
Switched from 75/75 to Gigabit plan, problem with upload speed.
I recently switched from 75/75 plan to gigabit. With that change, my modem was swapped from the T3200 to the new Wi-Fi Hub. This is the only hardware change in my system. Before the change, my h...
Thanks for the reply.
I have used the SpeedTest app, as well as SpeedTest.net with the same results. I am choosing the Telus server for Calgary (my city) and I see an initial spike of about 1.5mbps, then it tapers off to 0mbps. If I choose, say, Axia Connect LTD. (also in Calgary) I get 940mbps download and upload.
I have tried fast.com as well with less than favorable results. It generally shows 400mbps download speed and 1.5mbps or lower upload speed.
Nighthawk
Community Power User
Community Power UserI have no problems getting speedtest.net etc to show the upload speed to the Telus speed test server in Calgary.
It's weird fast.com didn't work for you. I tend to get more consistent results there than I do with speedtest.net.
It sounds like your internet is working fine. 940mbps is the advertised maximum speed you'll see. The third party app/website from speedtest.net is more likely to be part of the issue. Speedtest also mentions on their support pages that some users antivirus or firewall could result in a zero upload speed also.
Beyond speed testing, I have noticed hangups and slow loading (sometimes not loading at all) pages in multiple browsers, as well as worse latency numbers while gaming. Pretty disappointing really coming from 75/75 and experiencing worse performance now.
I'll look into the firewall, however I am only using Windows 10 firewall/anti-virus and it was not causing me issues before with my previous internet package.I wonder if this is somehow related to the IPv6 issues I've seen mentioned on Telus forums....
In general, I've had no problems with speed tests, either on mobile or fixed line. But since Telus promised five years ago to have fiber to my home in six months, I do not have PureFibre to test that out.
