Forum Discussion
Support Issues
I was moved from copper to fiber a year ago (mandatory apparently). This line is primarily used for a fax machine for my business. Since the move to fiber, 9 out of 10 incoming faxes fails the handsh...
Are you in DM contact with Telus Support here? Issues get moved to DM and we never hear how a problem is resolved. I suspect there are not enough tech support that can resolve issues. There is an army of basic problem solvers.
they did dm me initially and say tech support would call me - instead loyalty called me. I haven't heard anything since.
