Forum Discussion
Terrilyn
2 years agoNeighbour
Stingray Music channel
My stingray music channel disappeared recently. I had uploaded the app to my phone, used my Telus account to sign in and today I notice I am no longer subscribed and need to pay for the app on my pho...
- 2 years ago
Can you try to delete the app and re-download. This always helps with our 3rd party apps with TELUS log in credentials.
- 2 years agoThank you. Reloading Stingray Music successfully accepted the Telus account.I should have tried that first!Regards, TerriSent from my iPhone
Terrilyn
2 years agoNeighbour
This may help. What about the tv guide channel? Is it gone forever?
Thanks
Terri
Sent from my iPhone
Terrilyn
2 years agoNeighbour
Thank you. Reloading Stingray Music successfully accepted the Telus account.
I should have tried that first!
Regards, Terri
Sent from my iPhone
- TELUS_Support2 years ago
Official Support Team
Glad it worked out!