Forum Discussion

stephrainville's avatar
26 days ago

Stephane

hello, I'm running iOS 18.6.2 on an iPhone 13 and can't get the My Telus app to load properly. I've tried reinstalling, restarting, ect., and the same issue occurs. After a brief load, it goes to a second white screen with a loading circle that just stalls out. Can you help me please?

 

 

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hey Stephane! That's definitely frustrating - we hear you on the app loading issues. We'll send you a PM so we can help get this sorted out!