Forum Discussion
Something went wrong
New customer. Changed my theme packs online 24 hours ago. New channels not showing and now when I go to the optik page on my telus I get "something has gone wrong". If I use my telus app it just hang...
Yes it is.
TELUS_Support
Official Support Team
Official Support TeamOkay, upon checking. We would recommend waiting a little bit more for it to refresh to the new channels you chose.
How long should this take? Its been 4 days now. Seems crazy to just update channels. Not a good start to my subscription 😫
- TELUS_Support
We'll reply to your private message to discuss further!
I’m getting the same error and have been trying for four days.
also had a horrible experience switching to Telus from Fido. Starting to question why I switched.
