Forum Discussion
mfilo
24 days agoNeighbour
Smarthome App
I have spent more then 10 hours dealing with Telus and no one can fix this issue. Every time i go to login into the app it says its not linked or set up but it is. No one has a clue how to fix it an...
mfilo
12 days agoNeighbour
Yes tried Telus again with no help. At this point I have paid for a security system for like 9 months and it doesn’t work. Will be cancelling service
TELUS_Support
Official Support Team
12 days agoIs the security itself giving you an error or just trouble getting into the app? What methods have you tried to fix it?
- mfilo12 days agoNeighbour
The app and without the app it’s pointless to even have it and no one at Telus seems to be able to figure it out
- mfilo12 days agoNeighbour
I have spent over 15 hours on the phone with Telus and it still won’t work.
- TELUS_Support12 days ago
Official Support Team
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