Forum Discussion

mfilo's avatar
mfilo
Neighbour
11 days ago

Smarthome App

I have spent more then 10 hours dealing with Telus and no one can fix this issue. Every time i go to login into the app it says its not linked or set up but it is. No one  has a clue how to fix it an...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
3 hours ago

Hi mfilo - Just checking in, are you still having the same issue with logging in? Please let us know!

  • mfilo's avatar
    mfilo
    Neighbour
    9 minutes ago

    Yes tried Telus again with no help. At this point I have paid for a security system for like 9 months and it doesn’t work. Will be cancelling service

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      3 minutes ago

      Is the security itself giving you an error or just trouble getting into the app? What methods have you tried to fix it? 

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