Forum Discussion
Series Recording Fails
I am able to set a Series to Record, however not all episodes are recorded. The missing episodes seem to be random. It seems that this is an issue since the inception of the Telus digital TV boxes....
KHR
TELUS Team Member
TELUS Team MemberHi jnairn
The series recording issue is related to missing season and episode details. News programs are missing these details, so the system does not recognize them as a series. The team is working on a solution, but I cannot promise timelines. I know that it's not an optimal solution, but you can avail yourself of the 'restart' feature - where shows that aired up to 30 hours in the past can be restarted. Simply navigate to the left in the guide (into the past) and select the episode you want to watch.
As for adding time to recordings - all live sports have an automatic 60 minutes (90 minutes for tennis) added at the end if the event runs over. We do not yet have a solution to add time to non-sports events. You can identify whether a sporting event is live by the LIVE or NEW tags.
The series The Gilded age is now starting season 3 I am unable to record the series the only option is 1 episode at a time. I jumped 7 days ahead & episode 2 season 3 is showing which I set a recording for. Will I have to do this for every episode. Seems to me the “new age of streaming sucks
